Acceptance of Terms
By accessing this website or engaging with Cenit Inc., you agree to these Terms & Conditions. These terms govern all interactions, inquiries, and service engagements.
Scope of Services
Cenit Inc. provides strategic business support services, including but not limited to:
- Sales & Revenue (SDR)
- Lead research and intelligence
- Cold outreach (email, voice, LinkedIn)
- Appointment setting
- CRM management
- Client Excellence (CX)
- Multi-channel customer support (voice, chat, email)
- Tier 1 & Tier 2 technical support
- Dedicated account management
- Back-Office & Tech Operations
- Data intelligence and processing
- Lead research and enrichment
- Administrative and finance operations
- Technical support services
- Custom Solutions
- Dedicated offshore teams
- Tailored workflows and operational setups
- Scalable “Global Office” infrastructure
Engagement & Service Agreements
All services are delivered under separate written agreements or contracts
Website content does not constitute a binding offer
Scope, pricing, timelines, and deliverables are defined per client agreement
No Guaranteed Results
While Cenit Inc. applies industry best practices:
- We do not guarantee specific outcomes, including but not limited to
- Sales conversions
- Revenue generation
- Lead quality or volume
- Performance depends on multiple external factors beyond our control
Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Ensure timely communication and approvals
- Provide necessary access to systems (CRM, tools, etc.)
- Comply with applicable laws (including outreach and data usage laws)
- Compliance & Outreach Responsibility
- Cenit Inc. executes outreach campaigns based on client direction
The client is responsible for ensuring compliance with:
- Email marketing laws (e.g., CAN-SPAM)
- Data protection regulations (e.g., GDPR, CCPA if applicable)
- Cenit Inc. is not liable for misuse of data provided by the client
Confidentiality
All client information is treated as confidential
We implement reasonable safeguards to protect business data
Confidentiality obligations may be further defined in separate agreements (e.g., NDA)
Intellectual Property
All materials, processes, and workflows developed by Cenit Inc. remain its intellectual property unless otherwise agreed
Client-owned data and assets remain the property of the client
Limitation of Liability
Cenit Inc. shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Delays caused by third-party platforms or tools
- Performance outcomes dependent on market conditions or client-side execution
Third-Party Tools & Platforms
We may utilize third-party tools (CRM systems, communication platforms, data providers).
Cenit Inc. is not responsible for the performance, policies, or downtime of such platforms.
Termination
Either party may terminate services as per the signed agreement
Cenit Inc. reserves the right to refuse or discontinue services in cases of misuse or non-compliance
Governing Law
These Terms are governed by the laws of Pakistan.
Changes to Terms
Cenit Inc. may update these Terms at any time. Continued use of the website or services implies acceptance of updated terms.
Contact Information Info@cenitinc.com
